Legal
Effective Date: March 2026 • Last Updated: May 2026
Welcome to Pionyr. These Terms of Service (“Terms”) govern your access to and use of the Pionyr website at joinpionyr.com (the “Site”) and any services offered by Pionyr LLC (“Pionyr,” “we,” “us,” or “our”), including membership, tools, events, and content.
By accessing the Site, submitting an application, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
PLEASE READ THESE TERMS CAREFULLY. SECTION 16 CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECTS YOUR LEGAL RIGHTS. YOU MAY OPT OUT AS DESCRIBED IN SECTION 16.4.
You must be at least 18 years old and legally capable of forming a binding contract to use the Site or apply for membership. By using our services, you represent that you meet this requirement and that you are not barred from using services under applicable law.
Pionyr is designed for founders and entrepreneurs. We reserve the right to decline applications or revoke access at our sole discretion, without obligation to provide a reason.
When registering an account or submitting an application, you agree to provide only true, accurate, current, and complete information. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials.
You agree to:
You acknowledge that you have no ownership or property interest in your account and that all rights in and to your account are owned by Pionyr.
You agree not to use the Site or services to:
We reserve the right to suspend or restrict access for violations of this section.
Membership in Pionyr is by application only. Submitting an application does not guarantee acceptance. We review every application and notify applicants of our decision. Acceptance constitutes entry into a binding Membership Agreement with Pionyr, the terms of which are incorporated by reference herein. In the event of any conflict between these Terms and your Membership Agreement, the Membership Agreement controls with respect to its subject matter.
As a Pionyr member, you agree to:
Membership fees, if applicable, are set forth in your Membership Agreement. Fees are non-refundable except where required by applicable law or explicitly stated in your Membership Agreement. We reserve the right to change our fees upon reasonable notice to active members.
We reserve the right to suspend or terminate your membership at any time if you violate these Terms, your Membership Agreement, or the spirit of the Pionyr community. If your membership is terminated for cause, you are not entitled to a refund of any fees paid. Upon termination: (i) your access to the member hub, tools, and sessions will be revoked; (ii) your confidentiality obligations under Section 11 survive; and (iii) any outstanding fees remain due and payable.
Pionyr provides tools including the Financial Model Assistant, Co-Founder Matching, Founder SOS, Technical Advisor, and Pitch Deck Review (“Tools”). These Tools connect you with resources, experts, and peers within the Pionyr network.
Experts, advisors, coaches, mentors, and co-founder matches made through Pionyr’s Tools are independent third parties. They are not employees, agents, partners, or representatives of Pionyr. Pionyr does not supervise, direct, control, or accept responsibility for the advice, conduct, or services provided by any such third party. You engage with them at your own risk.
Use of the Tools does not guarantee any specific outcome, including co-founder matches, investor introductions, fundraising success, or business results. All decisions and actions remain your sole responsibility.
You retain ownership of materials you submit through the Tools. By submitting content, you grant Pionyr a non-exclusive, royalty-free, worldwide license to use, store, display, and process it solely to deliver the requested service.
You also grant Pionyr a non-exclusive, royalty-free license to use testimonials, success stories, anonymized case studies, and other materials you voluntarily share about your experience with Pionyr for marketing and promotional purposes, subject to your right to withdraw consent at any time by written notice to legal@joinpionyr.com.
You are responsible for ensuring that any information you submit is accurate and does not violate third-party rights or obligations.
If you submit ideas, feature suggestions, program proposals, or other feedback to Pionyr (“Feedback”), you do so voluntarily and at your own risk. Pionyr has no confidentiality obligation with respect to Feedback. You grant Pionyr a fully paid-up, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, sublicensable license to use, reproduce, adapt, and commercialize any Feedback without any obligation to compensate you.
All content on the Site — including text, design, logos, newsletters, session recordings, and tools — is owned by or licensed to Pionyr. You may not use, reproduce, or distribute this content without written permission. The Pionyr name, logo, and related marks are trademarks of Pionyr LLC and may not be used without prior written consent.
You retain ownership of your content, subject to the licenses granted in Section 5.3 above.
Some sessions may be recorded. By participating in any recorded session, you consent to being recorded and to the recording being shared within the Pionyr community. Recordings will not be shared publicly or used in marketing without your separate consent.
If you believe content on the Site infringes your copyright, please send written notice to legal@joinpionyr.com with: (1) identification of the copyrighted work; (2) identification of the infringing material and its location on the Site; (3) your contact information; (4) a good faith statement that the use is not authorized; and (5) a statement, under penalty of perjury, that the information is accurate and you are authorized to act.
By submitting your email address, you agree to receive communications from Pionyr. You may unsubscribe from marketing emails at any time using the link in any email. We may still send administrative or transactional messages related to your account, membership, or participation that are not subject to marketing opt-out. By using our services, you consent to receive communications from us in electronic form, and you agree that such electronic communications satisfy any requirement that communications be in writing.
The Site may link to or integrate with third-party services (e.g., LinkedIn, YouTube, Calendly, Stripe). Your use of those services is governed solely by their terms and privacy policies. Pionyr is not responsible for third-party practices, content, or services. When you leave our Site, these Terms no longer govern.
Pionyr uses Stripe, Inc. as its third-party payment processor. Stripe’s privacy policy and terms are available at stripe.com. By making payments through the Site, you agree to Stripe’s applicable terms.
Pionyr hosts both virtual and in-person events, including workshops, sessions, and member-organized gatherings. Your attendance at or participation in any Pionyr event or member-organized event is at your sole risk. Pionyr is not responsible for any injury, loss, or damage arising from your attendance at any event. Some events may be subject to additional terms communicated at the time of registration.
Nothing provided by Pionyr constitutes legal, financial, tax, investment, or other professional advice. You should consult qualified professionals before making any significant business or financial decisions.
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. PIONYR DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS.
Pionyr is not liable for the conduct of any member, advisor, coach, mentor, or other third party you interact with through the Site or our services. The risk of any such interaction rests entirely with you.
Pionyr is a trust-based community. You agree not to disclose confidential information shared by other members in sessions, groups, or private communications without explicit written consent from the disclosing member.
Confidential information includes, but is not limited to: business strategies, financials, fundraising details, product plans, personal circumstances, and any other information shared within Pionyr that is not publicly available.
This confidentiality obligation survives the termination of your membership and these Terms indefinitely.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIONYR AND ITS FOUNDERS, OFFICERS, TEAM MEMBERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO PIONYR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). THIS CAP DOES NOT APPLY WHERE PROHIBITED BY APPLICABLE LAW.
You agree to indemnify, defend, and hold harmless Pionyr and its founders, officers, team members, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from: (a) your use of the Site or services; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any content or materials you submit; or (e) your violation of any applicable law.
Pionyr shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, civil unrest, fire, floods, pandemics, internet outages, government actions, or labor shortages. In such events, Pionyr will use commercially reasonable efforts to notify affected members and resume normal operations as soon as practicable.
Your rights and obligations under these Terms are personal to you and may not be assigned, transferred, subcontracted, or delegated to any other person or entity without Pionyr’s prior written consent. Any attempted assignment in violation of this section is null and void. Pionyr may freely assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to you.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND YOUR RIGHT TO A JURY TRIAL.
Before initiating any formal dispute process, you agree to contact Pionyr at legal@joinpionyr.com with a written description of your dispute and the relief sought. We will make good-faith efforts to resolve the dispute informally within 30 days. This informal process is a prerequisite to arbitration.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site or services (each, a “Dispute”) shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, except as provided below. The arbitration will be conducted in Illinois (or by videoconference at your election). The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Exceptions — the following Disputes may be brought in court: (i) claims that qualify for small claims court; and (ii) claims for injunctive or equitable relief to protect intellectual property rights.
YOU AND PIONYR EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. IF A COURT FINDS THIS WAIVER UNENFORCEABLE, THE ARBITRATION CLAUSE WILL NOT APPLY TO THAT DISPUTE.
You may opt out of the arbitration agreement by sending written notice to legal@joinpionyr.com within 30 days of first agreeing to these Terms. Your notice must include your name, email address, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. For any Disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois.
We may update these Terms from time to time. We will update the “Last Updated” date accordingly. If changes are material, we will notify active members by email at least 14 days before the changes take effect. Continued use of the Site or services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our services and notify us in writing.
These Terms, together with your Membership Agreement (if applicable) and any Community Guidelines published by Pionyr, constitute the entire agreement between you and Pionyr with respect to the subject matter hereof and supersede all prior discussions, representations, or agreements.
If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms on one occasion does not constitute a waiver of that right or provision on any other occasion.
The Site is operated from the United States. If you access it from outside the United States, you do so at your own risk and are responsible for compliance with local laws. We make no representation that the Site is appropriate or available for use in other jurisdictions.
For questions about these Terms, legal notices, or dispute initiation:
Email (preferred): legal@joinpionyr.com
General inquiries: hello@joinpionyr.com
Website: joinpionyr.com